Shopping on the Christmas Depot is quick, easy, and best of all, can be done
at your own convenience. The Depot gives you a virtual Shopping Cart for the
duration of your visit.
Just like a real shopping cart, you can add items to
it, and remove items from it. When you see an item you want, just
locate the area of the product page that says SECURE SHOPPING. Then,
click on the button that says BUY. This will take you to your Shopping
Cart. From there you can decide to increase the quantity you are purchasing,
decrease the quantity, or even delete an item if you change your mind. The
shopping cart will tally up your purchase for you, and will even give you an
estimated cost for shipment!
You can check your shopping cart, as many times
as you like, and add or remove as much or as little as you like. When you have
finished shopping, just click on CHECK OUT and follow the instructions
given. You will be asked for your shipping and payment information. Fill out
the appropriate form, click on FINISH, and you'll become an
official Christmas Depot on-line shopper! On-line shopping with the Christmas
Depot is so simple and convenient you'll wonder how you ever got by before the
Internet!
Team Santa (that's the name we elves who work for the Christmas Depot like to use,)
knows that some people are nervous about submitting their billing information
on-line.
We guarantee that your name, e-mail address, and any other sensitive
information will be held in confidence.
We will not distribute personal
information about you to anyone, and your name will not be put on any mailing
lists, unless you opt-in for the Christmas Depot newsletter. Even then, we will
not distribute your address to anybody else. Furthermore, we utilize a Secure
Server. This means that your personal information is encrypted while it is
en-route to us, and un-encrypted by us on the receiving end. This prevents this
sensitive information from being stolen.
For ordering help call TOLL-FREE 877.ELF.LAND (877.353.5263) 24 hours,
every day of the week. You can also order by fax if you like.
Just include your name, shipping address, credit card information, and the items you
are interested in purchasing. You can send your fax 24 hours every day.
Our fax number is: 201.437.3218.
The Christmas Depot accepts Visa, MasterCard, Discover and American Express
as methods of payment. Once you place an order with us, it is no longer
necessary to re-submit your shipping and credit card information. We keep
track of all our customers, enabling us to offer you exceptional service
and convenience.
Orders placed with the Christmas Depot are generally processed within 72 hours of
receipt. Commercial Animation requires a minimum of 6 to 8 weeks for delivery.
Custom-made items require 1 additional week for the manufacturing process,
before your order is shipped.
Our general method of shipment is UPS ground. Please allow 10
days for delivery. Premium, Custom & Giant trees along with commercial animation are shipped
only by air freight. Shipping outside the Continental U.S., for example, Hawaii, Alaska, & Puerto Rico,
are shipped via UPS Second Day Air. Orders shipping to APO/FPO destinations are sent via US Military Mail.
If you would like priority delivery, simply specify the level of service you
require on the Shopping Cart upon checkout, and include your requested delivery date
in the special instructions box of the Shopping Cart.
Please remember that UPS does not pick-up or deliver on weekends, and that
orders are processed within 72 hours.
International orders are shipped via UPS World Wide Services.
We are not responsible for any duties, tariffs or international taxes that may be applicable.
Please allow 2 weeks for delivery, as there may be a delay of delivery due to
International Customs Regulations.
( Important Off-Shore Shipping Info )
Team Santa would like to welcome you to the wonderful world of on-line shopping.
Join the Internet Revolution today and experience a previously unknown level of
convenience. Your world will never be the same again!
Let's go shopping!
CANCELLATION POLICY
A request to cancel an order must be made WITHIN 30 MINUTES,
of placing your order.
There is a $10 CANCELLATION FEE which will be charged
to
your credit card.
Cancellations are not permitted past 30 minutes of placing
your order.
